
Executive Operations
CASE STUDY 1: EXECUTIVE INFRASTRUCTURE AT SCALE
Chief of Staff to CEO | Federal Consulting Firm
Built comprehensive executive operations infrastructure, including real-time contract tracking dashboards, structured coordination meetings, and 90-day strategic roadmaps. Established crisis response protocols and briefing systems that kept the C-suite prepared for critical engagements. Implemented a human-centered technology strategy combining AI platforms, automation tools, and business intelligence systems. Integrated Claude AI and ChatGPT into executive workflows with quality controls.
I developed Power BI dashboards that offered real-time operational insights.
Results:
Executive leadership reclaimed significant time for strategic priorities. Achieved full compliance across the entire portfolio with zero deficiencies. Dramatically reduced crisis response time. Enabled substantial portfolio growth without proportional staffing increases. Achieved substantial operational efficiency improvement across all functions. Freed significant staff time for strategic work.
CASE STUDY 2: INSTITUTIONAL TRANSFORMATION
Embedded Administrative Management | Private Research Institution
A private research university's multicultural affairs division operated as decentralized campus operations without an integrated framework. Required leading transformation for 36+ units and 30+ programs serving 5,000+ participants across 10 global campuses.
Converted decentralized operations into an integrated institutional framework. Reallocated $3M+ in resources, implemented performance metrics, and supervised 30+ professional staff plus 100+ volunteer stakeholders. Integrated technology platforms streamlining operations. Designed and executed 40+ enterprise programs annually. Secured and managed $600K+ in competitive grants.
Results:
Dramatically increased stakeholder engagement from passive to active partnership. Maintained exceptional satisfaction ratings across thousands of participants annually. Substantially improved institutional effectiveness. Optimized service delivery across the global campus network.
International Expansion
CASE STUDY 3: ORGANIZATIONAL TRANSFORMATION
Chief of Staff | Federal Consulting Firm
A federal consulting firm pursued aggressive international expansion into East Africa and the Middle East but lacked infrastructure for multinational operations across Tanzania, Kenya, Gabon, Ireland, and UAE.
Led the comprehensive, transformative operations. Coordinated legal restructuring across five jurisdictions, developed partnership frameworks with government and private sector leaders and organizations, and recovered assets through forensic investigation and strategic legal coordination.
Results:
Successfully launched operations in five international markets within 18 months. Generated significant new business pipeline. Substantially improved business development win rates. Built scalable infrastructure enabling continued geographic expansion.
















